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Whom to contact if you have a complaint?

In case of a complaint, please first contact the Complaints Manager of easyvest by sending your request to the following address:

Easyvest NV/SA

Complaint Management

59 rue Gachard

1050 Brussels

E-mail :

If the solution of the Complaints Manager of easyvest does not suit you, you can contact the Ombudsman Service Banks - Credits - Investments at the following address:

Ombudsfin - Ombudsman and financial conflicts

Rue Belliard, 15-17, letterbox 8

1040 Brussels

Tel. : +32 2 545 77 70

Fax : +32 2 545 77 79

E-mail :



Easyvest is a brand of EASYVEST NV/SA, authorized and regulated by the Belgian Authority for Financial Services and Markets, with company number 0631.809.696, as a portfolio management company and as a broker in insurances, with registered office at Rue Gachard 59, 1050 Brussels, Belgium. Copyright 2023 EASYVEST NV/SA. Past performance is no guarantee of future results. Any historical returns, expected returns, or probability projections may not reflect actual future performance. All securities involve risk and may result in loss.